"I had not been into BMW Park Royal for some time and I was struck by the professional look of the place. I had spoken to Jordan several times and I found her co-operative and helpful. She kept me in the loop of what was happening to my car ....all of which make a big difference. And certainly if I needed work of this order again, I would definitely come back here. The mechanic did a great job too and I appreciated his video in examining my car."
"I have been coming to BMW/Mini Park Royal for the last 4 years to service my Mini and they’ve been nothing short of brilliant. Always honest and straight forward about work that needs to be carried out with no nasty surprises. Shayne Hudson has been working on my car for the last 2 years, giving me sound advice on when and what to do with my car, keeping me updated constantly with what work my car needs and any additional work that I might like done - he’s very assuring and makes the whole process seamless from the day he calls you to confirm your car drop off and through out the day. At the end my car comes back driving flawlessly and with a surprisingly low invoice at the end. I 100% recommend anyone with BMW/Mini to come to Park Royal to get their car serviced."
"Very tight space to get in and out. Also no space for drivers to have some else in a other car be there to take the driver back once car is dropped off. Should have some temporary facility for this. However, the staff were friendly and polite and the car park attendants were helpful in finding me a space to wait whilst my mum booked her BMW into reception. Overall seems good."