"It was a smooth appointment. Well organized prior with lots of communication to help us prepare for our first appointment at this Veterniary hospital. We did not wait long and Dr. P came in and spent considerable time talking about our cat and options for feeding, medication, shots and all issues. It is much better than the feedback I get going Kaiser for myself. Highly recommend."
"This vet is well worth the wait! Reading the other reviews, I decided to wait for my new puppy to become a new patient at Grand Lake Vet. As a new puppy owner it was a challenge not having a vet for the first few weeks, but now that we're in, the knowledge, care and service has been wonderful. They answer the phone promptly, the check in process is very organized, and they take the time to really explain everything to pet owners. I feel so much better now that my baby is in their care!"
"Dr MacDonald and the rest of the staff here are amazing. She has been my favorite vet for our cats and dog for about 12 years. Gives honest opinions, doesn't recommend expensive treatments first, just a very pragmatic approach to what needs to be done right now. She has never made me feel rushed, either with a critical cat emergency or a regular visit. I appreciate her down-to-earth style. Last week I brought in our elderly Rottweiler who was having a sudden change in mobility and could barely walk. She triaged him in the welcoming area, without a second thought. And the office staff provided reassurance that him blocking the reception desk wasn't an issue, even though it was! I can't recommend this women-owned business enough - they put the animals first, while taking the time to provide options to the owners. (And although I prefer Dr MacDonald, ALL the other vets we have seen here have had the same patient, caring and kind attitudes.) Thank you!"