"My girlfriend and I had a lovely time here this afternoon, and came away with a beautiful selection of new clothes. We also had many pleasant conversations with the staff, including the delightful Damian. We felt very welcome in the store and were very ably assisted when trying on and choosing various garments. I would recommend this store to anyone - the staff are a credit to the brand and New York."
"I bought in my Patagonia jacket winter before last and it began have a small tear. The gentleman (I'm sorry that I didn't get his name) that helped me was extremely courteous and offered me options. When I initially purchased my jacket at Paragon Sports, the sales person told me that Patagonia was a great company and if I had any issues with my jacket they would resolve or replace it. I sort of took it as a sales pitch because their jackets are a bit on the pricey side, but none the less I liked the jacket and bought it. I'm not hard on my clothes and usually they go out of style way before I wear them out, so I wasn't really expecting to have to see if Patagonia would stand behind their products. Well I ended up having to, and found them to be absolutely of their word. They replaced my jacket and didn't make me jump though impossible hoops in order to find some way to reject warrantying my jacket. I probably will only buy Patagonia active wear jackets from now on, because not only do they make very fine gear, but more so because of their customer service."
"Impeccable customer service from both Leticia and Austin! They went above and beyond for me. Great job! Thank you!"